Quality, Process, and learning

At GSS Infotech, quality is the ultimate yardstick for customer satisfaction. We understand that while not every customer requires the same solution, all demand unprecedented quality of service. GSS is committed to delivering excellence in everything we do.

GSS is a CMMI Level 5 Certified Organization. GSS Infotech is aligned to ISO 9001, ISO 27001, ITIL, and PMBOK 3rd edition.

The QPL Pledge

With continual improvement woven into the fabric of every GSS process. The QPL framework ensures regular Process Performance Improvement (PPI) Assessments. Audited by assessors external to GSS Infotech, the assessments are conducted to satisfy our long term commitment to delivery excellence.

With over 700 associates, GSS strives for continuous capability enhancement through well- defined delivery excellence initiatives, constant awareness programs, coaching, and mentoring of our associates.

GSS Quality Journey

We began our journey of continuous improvement in 2007 when we achieved our first ISO qualification. Since then we achieved CMMI Level 3 and adopted Information Security Management System through ISO 27001:2005. In 2011 GSS Infotech achieved CMMI level 5.

Experience the GSS Difference

With the QPL quality framework as our guide GSS customer are assured of:

Process Performance Prediction (PPP) through Process Performance Models (PPM) and Statistical Process Control, in compliance with CMMI Level 5

Resource Capacity, Availability and Security Management

Proven Process Performance Metrics measured against Baselines