Oracle Services

GSS Infotech has consistently met and exceeded our expectations throughout the project.
Young C. Chang

Director, The American Institute of Architects

Services » Oracle Services »Oracle EBS Services

Oracle EBS Services

We have been synonymous with Oracle services for a considerable time now. We understand the customers’ Enterprise needs on one side and Oracle and its services on the other. Due to our command over the business and customers’ expectations,  as also our expertise and experience in providing Oracle E-Business suite of services, we have been able to provide the most efficient, scalable and cost-effective solutions. We provide end-to-end lifecycle implementation and support services for core Oracle EBS application modules, including:
  • Financial
  • Supply Chain Management
  • Distribution
  • Process & Discrete Manufacturing
  • Human Resource Management Systems
  • Customer Relationship Management

Operational Challenges faced by Clients

Today’s business is reliant on cross-functional expertise and leveraging value across functions. Cohesiveness across departments has assumed great importance in enhancing the time and quality of business decisions and attainment of strategic goals.

In this scenario, clients face challenges as below:
  • The need to have a bird's eye view of across verticals thereby enabling strategic thought and action
  • Ensuring enhanced performance by enabling consistent strategic, financial and operational information on need-to-know basis
  • Enabling watertight integration of the E-Business suite across functions to enable adherence to timelines and budgets and enhance value of all activities
  • Developing applications that cater to current and future requirements and ensure customer-delight cost-effectively
  • Conducting review of data and ensuring updated ERP systems at all times

Comprehensive Project Management:

We provide expert project management throughout the entire project life cycle and we work closely with our clients to deliver services that include:
  • Functional and technical requirements and gap analysis
  • Module configuration
  • Technical development for interfaces, conversions, extensions, and reports
  • Expert "Applications" DBA support
  • Test script development and thorough system testing
  • Production deployment
  • Post-production support

Distinct Methodology

Our implementation service consists of the following methodology:
  • Pre-implementation Scoping
  • Project Planning
  • Requirement Gathering
  • Solution Design
  • Build the system
  • User Training
  • Conduct Conference Room Pilot (CRP)
  • Deploy or "Go Live"

Post GO-Live Support OurOracle services expertise and experience is unmatched. We can carry out EBS implementation for our clients and also upgrade a legacy system. As part of the process, we work with the client's business, functional, and technical teams to identify available functionality, select the features to use, and plan the implementation.This enables our clients to optimize theirreturn on IT investments and meet business objectives.

Oracle E-Business Suite R12 Upgrade Service

Our Upgrade or Re-Implementation Assessment is designed to prepare a detailed analysis of the client's structure, needs, existing Oracle applications and plans for the future. Based on this analysis, we provide a detailed roadmap for the next upgrade cycle. An organization will accrue the following benefits in multiple ways when upgrading or re-implementing their Oracle EBS applications:
  • Improved metrics
  • Enhanced functionality
  • Reduction in the number of customizations
  • Improved integration points
  • More effective reporting
  • Reduced manual interventions
  • Improved efficiency and automation of processes
In addition, our R12 Upgrade Services delivers following business benefits:
  • Enhances business value of systems through efficient upgrades or re-implementations
  • Addresses gaps between application functionality and business processes
  • Increases responsiveness to business

Value Proposition

Enhancement in business processes - The best practices of our combination with Oracle enablesour clients to streamline and optimize business processes. We are confident of helping the client make critical "customization vs. business process change" decisions and ensuring the best outcome. This confidence is a corollary to our vast experience in Oracle Business services and the expertise gathered thereof.

Efficient implementation – Our proven project management methodology helps our clients to leverage their existing human capital to ensure seamless implementation of the Oracle E-Business Suite of solutions within the stipulated time and allotted budgets.

Scalability and Support – We understand that businesses of today grow rapidly. We are tuned to the growth of our clients, both from a technical and functional perspective, and we ensure to provide them a scalable Oracle platform while providing unmatched support to accommodate evolution and growth. From training to support services, we deliver all the post-implementation support that our clients need.